A dedication to complete customer satisfaction is our top priority. Here's what our customers have to say:
Extremely knowledgeable staff with fair prices and quality work. James and Logan are fantastic! We have an old house with challenging systems and they have been fair and skilled in the work that they have done for us.
Very good service. Work done well and checked by installer before leaving to insure all was ok. I have used them before and they are reliable.
Logan was amazing. He shows up on time, gets the job done efficiently, explains everything, answers unrelated questions, plays great music, and cleans everything up. As well as fixing things other plumbers did wrong. I will continue to use Quail Services and request Logan for any future plumbing needs.
Logan did great with diagnosing and fixing my water heater. Same day service. Really make sure their customers are happy. He even helped by tightening a radiator that was leaking.
I lost hot water and heat at 10pm. Within 15 minutes of calling the emergency line and was talking to tech. The honesty. Reasonable rates. And hard work for this company is outstanding. I can not speak more highly.
Quail Services provided excellent and professional service at my home. Logan and James M. were prompt, efficient and personable. They were able to complete the plumbing job, and also they completed two other items that were not scheduled. They showed expertise in the field, and the professional service was excellent. I would highly recommend this service.
Since we hired Quail to install our new boiler and tankless hot water heater, we've been extremely pleased with their service from the friendly individuals who answer the phone and help with scheduling service, to Jim who has provided and thoroughly explained our options, to the service and installation by Logan and James. Overall, they are professional, friendly, and helpful. We would definitely recommend them to others.
I called them this AM for a burner leak. Very prompt in getting back to me. They were able to do a repair that same day. Raphael was very pleasant and knowledgeable and did the repair in a timely manner. Will definitely be using them again.
I highly recommend Quail Mechanical for all of your HVAC needs. They are prompt, efficient, knowledgeable and courteous. When the technician came to my home on Wednesday to clean my boiler, he noticed that the fan to my radon mitigation unit's motor had shut down. I had no idea. He came back the next morning as promised, and quickly got this unit back up and running properly. Would my oil company have noticed this? I think not! Quail is a great company. You will not go wrong with them.
I am new to the area, called 15+ HVAC business to inspect my furnace. No one calls back, or they don't service my area. I was told to call Quail Services & was greeted by a lovely young lady, Jackie, who asked how she could make my day happy? She sent out Rafael (in an hour!!!!) and he was knowledgable, taught me how to change my filer& ventilate my utility room. I am leaps & bounds happy that no one else answered my calls & I was brought to this company. I will tell everyone in the Quiet Corner about them. I WILL be calling back in the spring for my central air inspection. I am a life long customer! Thank you for awesome service all around!!
Quail Services installed two Mitsubishi units in our home. They were fast, courteous, and professional. I would highly recommend them. It was a pleasure doing business with them
I hired Quail Services to install a Mini -Split in my home. I could not be more satisfied! Jim the owner was great to work with, he was always quick to answer the questions I had before install but also went through every detail of the job with me. Upon install James and Bill exceeded my expectations! They went through as they worked explaining what they were doing step by step and in the end again went over everything with me and answered all the questions I had. They were professional, kind, and knew the job they were doing! I would hire Quail Services again and recommended them to anyone looking for great quality work!
Contacted several services in my area and found Quail to be the most knowledgeable and reasonably priced. They installed a new central air system and a Mitsubishi mini-split for me. The crew showed up on time and delivered professional results in the time promised. Everything is working great. I recommended Quail to a friend for a furnace replacement and a mini-split and they were equally satisfied.
These guys are right on the ball any time they are needed. I spent several years trying to get my air conditioner to work right. I allowed several contractors to take a crack at it before I found Quail Services. I could have saved a lot of time and aggravation if I had found QS first. Employees are prompt, efficient and friendly. I've finally found a service I can trust!
We just had Logan come ! He was so awesome! So nice explained everything so we understood everything! Wr were as seniors finally so relieved! I can't say enough about this company and Logan! A complete ten not 5 stars 10!!!! Thank you Logan!
I have been using Quail Services for nine years and have always been satisfied with their work. Recently they started using text notification when the technician is about to arrive and when the job is complete. They also email their invoices and allow for online payment which is super convenient and easy.
Their customer service is wonderful. It has been a great experience from start to finish.
They were very professional. Somebody came out the very next day! Great work and great service!
The service was excellent, prompt, and professional. Had a water heater replaced and the cost was less than i thought it'd be. Plus I received an education on care and use of my oil heating system as well. Quail is now on my speed dial list for any future projects.
In addition to the Worcester metro area we offer Heating services for the following communities: Shrewsbury, Milford, Westborough, Auburn, Webster, and more.